code-Mad

Did you like our ticket system? So please rate it! 5.00

please please rate us! It’s really important for us as it truly helps us get more motivations and also provide a better product

And please share us!

On Facebook, Twitter, GooglePlus, etc… I know! Sharing may look like a small, but it’s actually a really great help for us.

MoonLight Ticket system

MoonLight presents the most complete and easy to use support system ever!

Simply upload everything on your server, install the helpdesk and start supporting your customers

A pro and optimized layout!

Not only using the system itself is easy and handy, but also the helpdesk’s HTML structure is so clean! We have made the template so optimized and light in all aspects. First customized a Bootstrap skin and then added the customized compontents into new CSS and JS files to help the template be as light as possible for a better user experience.

A pro and optimized structure!

OOP (Object Oriented Programming) codes based on PSR with DOC type comments everywhere. The main core of helpdesk connects the helpdesk’s API to itss HTML layout with the help of Smarty.

HTML 5 tags, SEO Friendly

We have even thought about HTML5 semantic elements! Just checkout the template’s different pages with an HTML Outliner. The pages’ structure is completely standard and SEO Friendly

Main Features

• Bootstrap 3.1


• HTML5


• 100% Responsive design


• SEO Optimized


• HTML5 semantic structure


• Cross-browser Compatible


• Completely independent HTML layout if you have ever needed to change your helpdesk design


• Edit/active/inactive/add/remove managers/moderators


• Edit/active/inactive/remove users


• Display name option


• Registration Captcha code


• UTF-8 languages support


• Forgot password


• Edit/reply/delete tickets


• Edit each ticket’s department/Priority/content/subject


• Edit each reply of a ticket individually


• checkout detailed information about each department/manager/moderator/user


• Filter tickets based on Departments/Status


• Sort tickets based on last update/Date opened/Priority


• Auto emails


• set to receive emails for different purpose and situations


• Ajax and PHP Newsletter component


• Ajax and PHP Contact Form component


• Ajax Pagination component

Features from programming perspective

If you’re a PHP programmer or HTML web designer, it may be interesting for you to know how’s our files structure and what resources we have used

• OOP codes and following PSR


• Using Smarty for connecting HTML layout to the PHP codes


• Helpdesk API usage for connecting helpdesk’s core to HTML layout


• Used mySQLi method and fallbacks for previous versions of PHP


• query execution/Database communications


• Clean CSS and customized Bootstrap skin


• Well documented. Clean help files and comments everywhere!


• FontAwesome integration


• JQuery components

MoonLight Bootstrap Responsive HTML Forum & Helpdesk Template (2 in 1)

large_preview.png” />

MoonLight Pure Bootstrap Skin (LESS & CSS)

MoonLight Multipurpose/eCommerce PSD Template (44 PSD)

large_preview.png” />